Frequently Asked Questions
Everything you need to know about shopping with Ferragni Brand
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What is your return policy for fashion items?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all Ferragni Brand tags still attached.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and select 'Buy Now, Pay Later' services like Klarna.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as our high-fashion cuts may vary by collection.
Are your products ethically manufactured?
Yes, Ferragni Brand is committed to sustainable fashion. We work exclusively with certified factories that ensure fair wages and safe working conditions for all artisans.